Returns & Warranty

Return Policy

Standard equipment may be returned within 30 days of delivery if unused and in original packaging. Custom-engineered equipment is non-returnable unless defective.

Eligibility

Equipment must be unused, in original packaging, and in resalable condition. Buyer is responsible for return shipping costs.

Return Process

Contact our support team to initiate a return. We will provide a Return Authorization (RA) number and shipping instructions.

Refunds

Refunds are processed within 7-10 business days after we receive and inspect the returned equipment.

Warranty Claims

For equipment under warranty, contact our technical support team. We provide remote diagnostics and ship replacement parts promptly.

Need warranty support?